The Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation (“GDPR”) effective from 25 May 2018, imposes certain legal obligations in connection with the processing of personal data.

According to the ICO Personal data can mean any information relating to an identifiable person who can be directly or indirectly identified for example name, passport number, home address, telephone number or private email address. Online identifiers include IP addresses and cookies.

What data we collect and how we use your personal data
If we provide you services we will collect the following information to enable us to continue to provide you these services:

  • Business Name
  • Business Address
  • Business Contacts (MD, Directors, Managers, Sales etc....)
  • Various telephone, mobile and fax contact numbers and any information supplied by you
  • Various contact email addresses supplied by you
  • VAT Number or Charity Number
  • Bank Account details
  • We may collect the following data:
    Name,
    Postal address,
    Contact Numbers
    Demographic information such as your city and screen preferences
    Other information relevant your order or services rendered.

 

We will use your data to:

  • To continue to provide you services
  • To invoice you for the services provided

 

Persons/Organisations to whom we may give personal data
We will not share your personal data with other persons or organisations without your consent.

Retention of data
All customer details will be kept for a period of 10 years. 

Putting things right  (the right  to rectification)
You have a right to obtain the rectification of any inaccurate data concerning you that we hold. You also have a right to have any incomplete data that we hold about you completed. Should you become aware that any personal data that we hold about you is inaccurate and/or incomplete, please inform us immediately so we can correct and/or complete it.

A small fee may be applicable depending on the enquiry complexity. If you would like a copy of the information held on you please email:
This email address is being protected from spambots. You need JavaScript enabled to view it. 

Deleting  your records (the right  to erasure)
In certain circumstances you have a right to have the personal data that we hold about you erased. Further information is available on the ICO website (www.ico.org.uk). If you would like your personal to be erased, please inform us via email at: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Data Portability

We will respond to any data portability requests made to us without undue delay and within one month. We may extend the period by a further two months where the request is complex or a number of requests are received but we will inform you within one month of the receipt of the request and explain why the extension is necessary.

Withdrawal of consent

Where you have consented to our processing of your data, you have the right to withdraw that consent at any time. Please inform us immediately if you wish to withdraw your consent.

Please note:

  1. the withdrawal of consent does not affect the lawfulness of earlier processing
  2. if you withdraw your consent, we may not be able to continue to provide you with services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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